Top 5 BPO Company in Gurgaon

Top 5 BPO Company in Gurgaon is most likely the most significant task. For most people, selecting a vendor stands much more important than fixing up a business process outsourcing destination. It is a fact that there is no dearth in the total number of organizations offering business process outsourcing services. However, it will be advisable to look at few tips that help you get started with a right service provider.

Most agencies and organizations providing business process outsourcing services all over the world bring about dedicated services in order to help buyers in making a right choice and decision. However, the fact of cheat companies still exists in full flow. There are certain precautions that buyers need to maintain.

Selecting the right BPO

HCL Technologies BPO is a subsidiary of IT giant, HCL Technologies. With nearly 3,000 employees, HCL-Tech BPO has established itself successfully in the growing BPO industry. It provides services in both customer care (voice & web) and back office processing. With world-class infrastructure, it has succeeded in rolling out a business relationship with more than 60 Fortune 500.

NIIT SmartServe is a global BPO company, which has expanded its outsourcing business over the years. Its services include Insurance, Financial Services, Real Estate, Transportation and Technology. The current employee strength of NIIT SmartServe is more than 800. Its service center is located in Gurgaon .

Motif - Gurgaon-based BPO, Motif India provides BPO services to Fortune 500 companies. It operates in transaction processing, which includes Investor Services, Administration and Mutual fund and Customer Services like Voice Process, Email Management and Fax Processing. Nearly 500 employees are currently working for Motif.

EXL Services is one of the leading BPO service providers in India, which provide world-class service to the customers. With more than 5,000 employees in its armor, EXL has become a well-known name in the Indian BPO Industry. It provides solutions in Insurance, Banking, Healthcare, Financial & Accounting services, Mortgage Lending and Collections. EXL has both the customer services and back office operations. It has already received the ISO 9001:2000 certification for quality assurance and BS 7799 certification for information security. In India, EXL has Delivery Centers in Noida (New Delhi NCR) and Pune.

Daksh is the fastest growing BPO Company in India with employee strength of over 5,000. It provides solutions in customer care services and back office processes. Its services include Customer Care, Technical Support, Collections, Transaction Processes and so on. It has five facilities in India out of which four are in Gurgaon (New Delhi NCR) and one in Mumbai. Daksh’s clientele include some major companies who figure in the Fortune 500. It is to be noted that IBM acquired Daksh in 2004.